Shipping policy - ethirani.com

Last Updated: 14/06/2024

Order Processing:

Standard Processing Time: All orders are processed within 2-3 business days from the time your order is placed. This processing time includes order verification, packaging, and preparation for shipment.
Weekends and Holidays: Orders placed on weekends (Saturday and Sunday) or on public holidays will be processed on the next available business day. For example, if you place an order on a Saturday, it will be processed on the following Monday (or Tuesday if Monday is a holiday).

Standard Shipping:

Delivery Time: Estimated delivery time is 5-7 business days from the date of shipment.
Carrier Services: We partner with reliable carrier services to ensure your order arrives on time and in excellent condition.

Expedited Shipping:

Delivery Time: Estimated delivery time is 2-3 business days from the date of shipment.
Priority Handling: Orders placed with expedited shipping receive priority handling and are processed faster to meet the shorter delivery timeframe.

Standard Shipping Rates:

Flat Rate: We offer a flat rate for standard shipping, which is Rs.50. This rate applies to all standard orders regardless of the quantity or weight of the items.

Expedited Shipping Rates:

Flat Rate: We offer a flat rate for expedited shipping, which is Rs.50. This rate ensures that your order arrives within the 2-3 business day window.

Free Shipping Offers:

From time to time, we may offer free shipping promotions. These promotions will be clearly stated on our website, along with any terms and conditions.

Tracking Information:

Email Notification: Once your order has been processed and shipped, you will receive an email notification containing your tracking information. This email will include a tracking number and a link to the carrier’s tracking page, allowing you to monitor the status of your shipment in real-time.
Order Status Updates: You can also check the status of your order by logging into your account on our website and navigating to the “My Orders” section.

Delivery Times:

Please note that the delivery times provided are estimates and can be affected by factors beyond our control, such as weather conditions, carrier delays, and holidays. We strive to ensure timely delivery but cannot guarantee exact delivery dates.

Shipping Restrictions:

Currently, we ship to addresses within India. We do not ship to P.O. boxes or APO/FPO addresses at this time.

Address Accuracy:

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you’ve entered the wrong address, please contact us immediately at contact@ethirani.com.

Lost or Stolen Packages:

Once an order has been marked as delivered by the carrier, Ethirani is not responsible for lost or stolen packages. If your package is lost or stolen, please contact the carrier directly to file a claim.

International Shipping:

For any questions or concerns regarding our shipping policy, please contact us at contact@ethirani.com. We are here to help!